---
title: The inventory and shopper counter doesn\’t change when I select a new variant
description: This happens when Shopper and Stock Remaining Counter is unable to locate the variant pickers on your product page and so does not know when shoppers view a new variant.  If you do not have HTML / CSS experience or…
url: "https://todaysproject.co/doc/the-inventory-and-shopper-counter-doesnt-change-when-i-select-a-new-variant/"
updated: "2026-11-09"
category: Shopper and Stock Remaining Counter
---

# The inventory and shopper counter doesn\’t change when I select a new variant

This happens when Shopper and Stock Remaining Counter is unable to locate the variant pickers on your product page and so does not know when shoppers view a new variant. 

If you do not have HTML / CSS experience or your product pages use swatch-style variant selectors, please contact support for assistance. 

If you do have HTML / CSS experience and your product pages do not use swatch-style variant selectors, please follow the steps below to update the  **Variant Selector** field in the app:

1. Visit a product page in the Chrome browser
2. Right click on a variant picker on the page and select **Inspect Element**
3. Copy the class name (not the ID) of the variant picker
    ![](\"https://s3.amazonaws.com/helpscout.net/docs/assets/60759b6c94b4617b3686a23c/images/607868964466ce6ddc5f5123/file-dFunG0PmTK.png\")
   ![](\"https://s3.amazonaws.com/helpscout.net/docs/assets/60759b6c94b4617b3686a23c/images/607868a7f8c0ef2d98df2d77/file-BWA4CbNs5h.png\")
4. Open the Shopper and Stock Remaining Counter app
5. Click on **Advanced Settings** and paste the class name of your variant picker in to the **Variant Selector** field ![](\"https://s3.amazonaws.com/helpscout.net/docs/assets/60759b6c94b4617b3686a23c/images/619ec13c64e42a671b63a3fe/file-OpO22i1pQa.png\")
6. Save changes
7. Confirm inventory and shopper counts are changing on your product page when a new variant is selected. If they\\'re not, please [contact support](\"mailto:help@todaysproject.co\") for assistance.