This happens when Sticky Buy Now Button bar is unable to locate the variant pickers on your product page.
If you do not have HTML / CSS experience or your shop uses swatch-style variant pickers, please contact support for assistance.
If you do have HTML / CSS experience and your shop does not use swatch-style variant pickers, please follow the steps below to update the Variant Selector field in the app:
- Visit a product page in the Chrome browser
- Right click on a variant picker on the page and select Inspect Element
- Copy the class name (not the ID) of the variant picker
![\"sbb-variant-selector.png\"](\"https://websiteondemand.zendesk.com/hc/article_attachments/360006037152/sbb-variant-selector.png\")
- Open the Sticky Buy Now Button app
- Click on Advanced Settings and paste the class name of your variant picker in to the Variant Selector field
![\"sbb-variant-selector-field.png\"](\"https://websiteondemand.zendesk.com/hc/article_attachments/360006077071/sbb-variant-selector-field.png\")
- Save changes
- Confirm the variant dropdown is appearing in the bar now. If it\’s not, please contact support for assistance.
