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Shopper and Stock Remaining Counter

17 Docs

How do I install Shopper and Stock Remaining Counter?

Last Updated: November 9, 2026

No installation is needed for Shopper and Stock Remaining Counter. If Shopper and Stock Remaining Counter is not appearing on your product pages, please ensure the app is enabled in the app\’s settings or contact support for assistance.

I\’ve upgraded or changed themes. How do I reinstall Shopper and Stock Remaining Counter?

Last Updated: November 9, 2026

Shopper and Stock Remaining Counter does not modify your theme, and so no steps should be needed when you upgrade or change themes.  If the widget does not appear after upgrading or changing themes, it\’s likely your account settings will need to be updated to be compatible with your theme. Please contact support for assistance...

How do I uninstall Shopper and Stock Remaining Counter?

Last Updated: November 9, 2026

To uninstall Shopper and Stock Remaining Counter, simply delete the app from the Apps section in Shopify.  Shopper and Stock Remaining Counter does not modify your theme and so no further actions are needed.

Is Shopper and Stock Remaining Counter compatible with product option apps?

Last Updated: November 9, 2026

Shopper and Stock Remaining Counter is not compatible with product option apps that create hidden variants. We recommend using our app\’s 7-day free trial period to ensure the app works with your store.

Can Shopper and Stock Remaining Counter be set to appear on only specific product pages?

Last Updated: November 9, 2026

No, Shopper and Stock Remaining Counter does not yet have this functionality.  A workaround would be to use the Custom CSS field in the app to hide Shopper and Stock Remaining Counter on product pages you do not want it to appear on. This workaround is only feasible if you wish to hide Shopper and Stock Remaining Counter on a...

Does shopper and stock remaining counter work on homepages and collection pages?

Last Updated: November 9, 2026

Shopper and stock remaining counter currently only works on product pages – not yet on homepages and collection pages. This feature has been requested and will be making its way in to the app in the coming months, but we do not yet have a definite timeline for this. 

How do I show fake inventory or visitor count data with Shopper and Stock Remaining Counter?

Last Updated: November 9, 2026

This is no longer possible with Shopper and Stock Remaining Counter. As of June 2018, Shopify has banned all apps from showing fake data on Shopify stores. 

Shopper and Stock Remaining Counter is loading slowly on the product page

Last Updated: November 9, 2026

Shopify loads Shopper and Stock Remaining Counter after the rest of the page finishes loading, and so it can take a while for it to load on pages with lots of images.  Unfortunately, there is no solution or workaround to this problem at this time. We will be upgrading the app so that it installs...

Shopper and Stock Remaining Counter is showing the wrong inventory amounts

Last Updated: November 9, 2026

This can happen when Shopper and Stock Remaining Counter is unable to determine which variant the shopper is viewing and so is showing inventory for the wrong variant.  If you do not have CSS / HTML experience, please contact support for assistance. If you do have CSS / HTML experience, please try updating the Variant Selector field in...

The inventory and shopper counter doesn\’t change when I select a new variant

Last Updated: November 9, 2026

This happens when Shopper and Stock Remaining Counter is unable to locate the variant pickers on your product page and so does not know when shoppers view a new variant.  If you do not have HTML / CSS experience or your product pages use swatch-style variant selectors, please contact support for assistance.  If you do...

Shopper and Stock Remaining Counter isn\’t appearing

Last Updated: November 9, 2026

Shopper and Stock Remaining Counter tries to place itself below the add to cart button / buy button on your product pages. If it\’s unable to find your add to cart button, it may not appear on your product pages.  If you do not have HTML / CSS experience, please contact support for assistance. If...

Shopper and Stock Remaining Counter isn\’t showing any inventory amount for products

Last Updated: November 9, 2026

For Shopper and Stock Remaining Counter to show inventory counts for products, the products\’ variants must have: inventory tracking enabled in Shopify an inventory amount greater than 0 Please confirm your products meet the two requirements above. If they do and inventory amounts still are not showing please contact support for assistance.

How do I change the color and style of the Shopper and Stock Remaining Counter widget?

Last Updated: November 9, 2026

Shopper and Stock Remaining Counter comes with several preset styles you can choose from. Simply open the app and scroll down to the  Styles section to choose a preset. Alternatively, if you\’d like to do something different, select the  Custom preset then tweak the style fields to your heart\’s content.  Finally, if you have HTML / CSS...

How do I change the location of Shopper and Stock Remaining Counter on the product page?

Last Updated: November 9, 2026

If you do not have HTML / CSS experience, please contact support for assistance.  If you do have HTML / CSS experience, there are two methods to move the widget: Option 1: Change the Button Selector field By default, Shopper and Stock Remaining Counter will append itself to the element specified in the Button Selector field. Changing...

How do I change the size of the Shopper and Stock Remaining Counter widget?

Last Updated: November 9, 2026

If you do not have HTML / CSS experience, please contact support for assistance.  If you do have HTML / CSS experience, the size of the widget can be adjusted by adding your own CSS to the Custom CSS field in the Advanced Settings section of the app.

How do I change the text in the Shopper and Stock Remaining Counter widget?

Last Updated: November 9, 2026

To change the text displayed in the Shopper and Stock Remaining Counter widget, simply open the app then edit the text fields in the Shopper Counter, Stock Remaining and Last Purchase sections of the app.

Needs to enable option to skip out of stock variants in Pressure Cooker / PC

Last Updated: November 9, 2026

Some themes will skip out-of-stock variants on product pages and show the first variant that\’s in stock. It looks like this is what\’s happening in your theme. Please try enabling the option in our app shown in the attached screenshot, and let me know if that does the trick.